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Overview

Services

Inbound Tech Inc.

Inbound Tech is a profit-oriented BPO company centered on 24/7 multilingual contact center services, supporting clients across industries including hospitality, healthcare, retail, and transportation. Its Multilingual CRM segment provides customer service in 12 languages, AI/video interpretation, IVR systems, and cloud-based communication solutions, while its Sales Outsourcing segment conducts outbound telemarketing and field sales on behalf of clients under a hybrid fixed-plus-performance fee structure. The company's competitive strengths lie in its shared operator model enabling flexible small-lot engagements, end-to-end CRM implementation capabilities, and a growing inbound/resident foreign population tailwind in Japan.

Market Cap

US$11.7M

¥1.87B

US$25.9M

¥4.14B

StockUS$4.20(¥670)▲+0.00%

US$1 = ¥159.70 (2026-11-12)

LTM EV/EBITDA

114.1

LTM EV/EBIT

LTM PER

LTM PBR

1.1

Stock vs TOPIX (1Y, base=100)vs TOPIX ▼-25.2%pt

Nov 13, 25 – Nov 13, 26StockTOPIX

MC → EV Bridge

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Performance & Balance

Revenue 5Y (US$)

EBITDA 5Y (US$)

Net Income 5Y (US$)

Capital Structure

52%

48%

EquityD/E 0.92xDebt

Liquidity vs Debt 5Y (US$)▲ Net Cash

CashInv. Sec.Debt

Business Segments

2026/03 · US$ (¥B)

Multilingual CRM

Revenue

US$10.3M(¥1.64B)

Segment profit

US$1.14M(¥0.18B)11.1%

Sales Outsourcing Business

Revenue

US$3.30M(¥0.53B)

Segment profit

US$0.73M(¥0.12B)22.2%

Adjustments

Revenue

-US$0.21M(¥-0.03B)

Segment profit

-US$2.83M(¥-0.45B)

No segment changes in the last 5 years

Shareholders

Top 10 hold 68.8%

as of 2026-03-31 · Source: Annual Securities Report

Shelter Inc.

13.67%

Yutaka SHIMOOZONO

12.41%

Global Cast Inc.

11.05%

UH Partners 2 Investment Limited Partnership

7.75%

UH Partners 3 Investment Limited Partnership

7.75%

Hikari Tsushin Investment Limited Partnership

6.54%

Masayuki KANEKO

3.11%

Dai TOMA

2.83%

Nippon Travel Agency Co., Ltd.

2.21%

Focus Capital Inc.

1.47%

Management

11 officers

Yutaka SHIMOOZONO

Representative Director, President

Feb 2011 Director and Chairman, Brix Inc. Jun 2013 Representative Director and President, Brix Inc. Apr 2015 Representative Director and President, the Company Sep 2017 Chairman of the Board, the Company Nov 2021 Representative Director, OmniGrid Inc. (current) Jun 2026 Director, FW Inc. (current) Jun 2026 Representative Director, the Company (current)

1979-08-04

Masayuki KANEKO

Director, CFO, Senior Managing Executive Officer, General Manager of Administration Division

Jun 2004 Audit & Supervisory Board Member, System August Inc. (current) Jul 2010 General Manager, Management Department, Brix Inc. Oct 2014 General Manager, Business Management Department, Solution Business Division, a2media Inc. (now Rinku Soshuru Inc.) Apr 2015 Director, General Manager of Administration Division, the Company Apr 2018 Senior Managing Executive Officer, General Manager of Administration Division, the Company Nov 2021 Audit & Supervisory Board Member, OmniGrid Inc. (current) Jun 2022 Director, CFO, Senior Managing Executive Officer, General Manager of Administration Division, the Company (current)

1973-10-03

Yoshitaku FUJISHIMA

Director

Apr 1991 Joined Chugai Inc. Oct 2009 Joined Webcrew Inc. Oct 2010 Representative Director, Webcrew Agency Inc. Dec 2014 Representative Director, Webcrew Inc. (current) Feb 2021 Representative Director, FW Inc. (current) Jun 2026 Director, the Company (newly appointed)

1967-06-16

Nobuyuki SUNAGAWA

Director

Mar 2016 Outside Director, Funai Soken Holdings Inc. (current) Apr 2016 Professor, Graduate School of Management, Kyoto University (current) Oct 2019 President, Japan Society of Management and Finance Mar 2020 Outside Director, the Company (current) Oct 2022 Assistant Vice President, Kyoto University

1966-12-08

Go HAKOMORI

Director

Apr 1998 Joined Nippon Telegraph and Telephone Corporation Apr 2011 Chief Manager, Consumer Sales Department, NTT Plala Inc. (now NTT Docomo, Inc.) Apr 2020 Sales Manager, Smart Land Group, Third Business Solutions Department, Business Solutions Division, NTT Communications Corporation (now NTT Docomo Business, Inc.) Jul 2021 Chief Manager, Smart City Promotion Office, Smart World Business Department, NTT Docomo Business, Inc. (current) Dec 2022 Chief Manager, Smart Work Site Promotion Office, Smart World Business Department, NTT Docomo Business, Inc. (current) Jun 2025 Outside Director, the Company (current) Jun 2026 Deputy General Manager, Third Business Solutions Department, Business Solutions Division, NTT Docomo Business, Inc. (current)

1974-07-31

Ryuji MAWATARI

Director

Oct 1986 Joined Japan Yuai Seinen Association Foundation Apr 1988 Policy Secretary to Kunio Hatoyama, Member of the House of Representatives Sep 2005 Member of the House of Representatives Aug 2012 Director, Kyodo Surveying Co., Ltd. Jan 2013 Director, FK Co., Ltd. Feb 2014 Board Member, Asahi Gakuen Educational Corporation Jun 2014 Director, Aial Short-Term Insurance Co., Ltd. Oct 2018 Director, Yamani Bussan Co., Ltd. Jun 2019 Director, Life Meister Co., Ltd. May 2025 Chairman of the Board, Yamani Bussan Co., Ltd. (current) Jun 2026 Director, the Company (newly appointed)

1957-07-26

Hiroki TANAKA

Director

Apr 2019 Joined Saera Inc. Jun 2020 Joined Luna Pharmacy Co., Ltd. Sep 2022 Joined HBD Inc. (current) Jun 2026 Director, the Company (newly appointed)

1994-09-22

Erika ISHIWATARI

Full-time Audit & Supervisory Board Member

Feb 2000 Sleepro Group Co., Ltd. (now Gigworks Inc.) Nov 2010 Sakuma Tax Accounting Office Feb 2011 General Manager, Corporate Planning Office, Brix Inc. Jul 2021 Deputy Manager, Internal Audit Office, the Company Jun 2025 Audit & Supervisory Board Member, the Company (current)

1978-11-10

Yukio TAGUCHI

Audit & Supervisory Board Member

Dec 2008 Audit & Supervisory Board Member, Nix Inc. Dec 2016 Audit & Supervisory Board Member, the Company (current) Jun 2021 Audit & Supervisory Board Member, Smart Power Service Inc. Apr 2026 Audit & Supervisory Board Member, K-FOODS Co., Ltd. (current)

1949-05-07

Ikkai OBI

Audit & Supervisory Board Member

Aug 1988 Representative Director, Sitron & Art Inc. Feb 2004 President and Representative Director, DG Mobile Inc. Dec 2012 President and Representative Director, Inmobi Japan Inc. Oct 2015 Representative Director, Link Asia Capital Inc. (current) May 2016 Representative Director, Nessa Japan Inc. Mar 2017 Audit & Supervisory Board Member, the Company (current) Nov 2017 Representative Director, Cross Locations Inc. (current) Mar 2018 Outside Director, Fan Communications Inc. (current) Jun 2018 Director, Future Venture Capital Inc. Jun 2018 Outside Director, Infonet Inc. Apr 2024 Outside Director, Branu Inc. (current)

1953-12-04

Mikio KASAHARA

Audit & Supervisory Board Member

Feb 2008 Registered as Certified Social Insurance and Labor Consultant Feb 2008 Opened Kasahara Social Insurance and Labor Consultant Office, Representative Certified Social Insurance and Labor Consultant (current) Jan 2013 Auditor, Social Welfare Corporation Kokoro Fukushikai Aug 2014 Auditor, Social Welfare Corporation Engawa Fukushikai Dec 2016 Representative Director, Gafs Japan Inc. (current) Mar 2017 Audit & Supervisory Board Member, the Company (current) Jun 2019 Director, Social Welfare Corporation Koyokai (current) Jun 2019 Director, Social Welfare Corporation Keisenkai (current)

1975-03-12

Large Shareholding Reports

Hikari Tsushin, Inc.

2026-10-21

6.54%→15.11%

Yoshitaku FUJISHIMA

2026-06-16

5.00%

Hikari Tsushin, Inc.

2026-06-16

8.71%

UH Partners 3 Co., Ltd.

2026-04-07

7.42%→7.33%

Shelter Co., Ltd.

2026-03-05

11.89%→12.93%

Annual report (as of 2026-03-31): 13.67%

Shelter Co., Ltd.

2025-12-10

10.83%→11.89%

Annual report (as of 2026-03-31): 13.67%

Shelter Co., Ltd.

2025-11-28

—

Annual report (as of 2026-03-31): 13.67%

Shelter Co., Ltd.

2025-11-21

9.79%→10.83%

Annual report (as of 2026-03-31): 13.67%

Yutaka SHIMOOZONO

2025-11-07

14.42%→14.44%

Annual report (as of 2026-03-31): 12.41%

Yutaka SHIMOOZONO

2025-11-07

13.13%→14.42%

Annual report (as of 2026-03-31): 12.41%

UH Partners 3 Co., Ltd.

2025-09-29

7.07%→7.42%

Disclosures

No disclosures

Primary Source Filings

EDINET

2026-11-13

Semi-Annual Securities Report

Period: Apr 2026 – Mar 2027

Inbound Tech Inc.

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