Buddycom provides a cloud-based live communication platform ('Buddycom') targeting frontline workers in retail, transportation infrastructure, healthcare, hospitality, and other field-intensive industries, enabling push-to-talk group voice calls, text chat, live video streaming, location sharing, and AI-assisted communication via smartphone or tablet over 4G/5G/Wi-Fi networks. The service is offered on a subscription SaaS basis with three tiered plans (Talk Lite, Talk Enterprise, Livecast Enterprise) at ¥600–¥2,600 per user per month (annual contract), with no initial fees, achieving an ARR of approximately ¥1.07 billion, a monthly churn rate of 0.42%, and an NRR of 118.0% as of FY2025 (August 2025). The company also sells proprietary and exclusively licensed accessories (earphone microphones, headsets, wearable cameras, speaker-microphones) purpose-built for PTT operation and extended battery life, complementing the software subscription with a recurring hardware replacement cycle.