Overview
Services

BELLSYSTEM24 HOLDINGS,INC.

BELLSYSTEM24 Holdings is a leading Japanese BPO (Business Process Outsourcing) provider centered on contact center operations, offering inbound/outbound call handling, customer support, sales support, and technical support services to corporate clients. The group also provides comprehensive BPO services encompassing accounting, human resources, market research, data entry, and pharmaceutical/medical device development support. Leveraging over 40 years of operational expertise and combining human resources with advanced technology including generative AI, the company serves clients across Japan and internationally through subsidiaries in Vietnam, Taiwan, and Thailand.

Market Cap
¥104B
US$663M
EV
¥161B
US$1.03B
Stock¥1,400▲+1.74%
US$1 = ¥156.80 (2026-10-23)
LTM EV/EBITDA
7.6
x
LTM EV/EBIT
12.4
x
LTM PER
12.0
x
LTM PBR
1.4
x
Stock vs TOPIX (1Y, base=100)vs TOPIX ▼-15.6%pt
100
Oct 24, 25 – Oct 23, 26StockTOPIX
MC → EV Bridge
104BUS$663MMarket Cap64.3BUS$410M+ Debt6.96BUS$44.4M− Cash1.51BUS$9.62M− Inv. Sec.0.96BUS$6.15M+ NCI161BUS$1.03BEV
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Performance & Balance
Revenue 5Y (¥B)
146US$934M'22/2156US$995M'23/2149US$948M'24/2144US$916M'25/2146US$930M'26/2
EBITDA 5Y (¥B)
20.5US$131M'22/222.6US$144M'23/219.9US$127M'24/220.5US$131M'25/221.0US$134M'26/2
Net Income 5Y (¥B)
8.94US$57.0M'22/29.33US$59.5M'23/27.55US$48.1M'24/28.00US$51.0M'25/28.18US$52.2M'26/2
Capital Structure
54%
46%
EquityD/E 0.85xDebt
Liquidity vs Debt 5Y (¥B)▼ Net Debt
CashInv. Sec.Debt
6.20US$39.5M59.6US$380M'22/27.00US$44.6M54.9US$350M'23/27.21US$46.0M56.3US$359M'24/26.99US$44.6M78.0US$497M'25/27.19US$45.9M67.4US$430M'26/2
Shareholders
Top 10 hold 81.1%
1
ITOCHU Corporation
40.30%
2
TOPPAN Inc.
14.28%
3
Custody Bank of Japan, Ltd. (Trust Account)
13.55%
4
The Master Trust Bank of Japan, Ltd. (Trust Account)
7.92%
5
GOVERNMENT OF NORWAY (Standing Proxy: Citibank, N.A., Tokyo Branch)
1.44%
6
MSIP CLIENT SECURITIES (Standing Proxy: Morgan Stanley MUFG Securities Co., Ltd.)
0.83%
7
NORTHERN TRUST CO.(AVFC) RE IEDU UCITS CLIENTS NON LENDING 15 PCT TREATY ACCOUNT (Standing Proxy: The Hongkong and Shanghai Banking Corporation Limited, Tokyo Branch)
0.77%
8
株式会社日本カストディ銀行(年金特金口)
0.72%
9
JAPAN POST INSURANCE Co.,Ltd. (Standing Proxy: Custody Bank of Japan, Ltd.)
0.66%
10
JP MORGAN CHASE BANK 385781 (Standing Proxy: Mizuho Bank, Ltd.)
0.63%
Management
11 officers
Hiroshi KAJIHARA
Representative Director, President and Executive Officer, CEO
Apr 1990 Joined ITOCHU Corporation Jun 2012 Outside Director, Space Shower Networks Co., Ltd. Mar 2015 Outside Director, Ashurion Japan Co., Ltd. Apr 2015 General Manager, Telecommunications & Mobile Business Department, ITOCHU Corporation Apr 2016 Representative Director, ITOCHU Fuji Partners Co., Ltd. Apr 2017 Acting General Manager, Information & Communications Division, ITOCHU Corporation Apr 2020 General Manager, Information & Communications Division, ITOCHU Corporation Jun 2020 Director, ITOCHU Techno-Solutions Corporation Apr 2021 Executive Officer, General Manager, Information & Communications Division, ITOCHU Corporation May 2023 Outside Director, Bell System24 Holdings Apr 2024 Representative Director, President and Executive Officer, CEO, Bell System24 Holdings (current) Apr 2024 Representative Director, President and Executive Officer, Bell System24 Co., Ltd. (current)
1966-12-23
Toyohisa TSUJI
Director, Managing Executive Officer
Apr 1989 Joined ITOCHU Corporation Nov 2005 Seconded to Arukikata.com, Inc. (now GIO CLUB Co., Ltd.), Representative Director Jan 2006 Seconded to Chikyu no Arukikata T&E Co., Ltd. (now GIO CLUB Co., Ltd.), Representative Director and Executive Vice President Apr 2009 Seconded to ITOCHU Electronics Corporation (now ITOCHU Interactive Co., Ltd.), Representative Director and President Oct 2014 Executive Officer, former Bell System24 Holdings (1) Oct 2014 Executive Officer, Bell System24 Co., Ltd. Mar 2015 Executive Officer, former Bell System24 Holdings (2) Sep 2015 Executive Officer, Bell System24 Holdings Dec 2019 Non-Executive Director, True Touch Co., Ltd. May 2020 Director and Executive Officer, Bell System24 Holdings Mar 2021 Director and Managing Executive Officer, Bell System24 Holdings (current) Mar 2021 Senior Managing Executive Officer, Bell System24 Co., Ltd. (current) Nov 2025 Non-Executive Director, SKY Perfect Customer Relations Co., Ltd. (current) Nov 2025 Non-Executive Director, True Touch Co., Ltd. (current)
1964-04-11
Takehiko KURE
Director, Managing Executive Officer
Apr 1994 Joined Osaka Chuo Seika Co., Ltd. Apr 1997 Joined former Bell System24 Holdings Mar 2005 Seconded to BB Call Co., Ltd. (now Bell System24 Co., Ltd.) Mar 2008 Executive Officer, Bell System24 Co., Ltd. Mar 2009 Director, Bell System24 Co., Ltd. Mar 2010 Managing Director, Bell System24 Co., Ltd. Mar 2012 Executive Officer, former Bell System24 Holdings Mar 2012 Representative Director and President, BB Call Co., Ltd. (now Bell System24 Co., Ltd.) Mar 2014 Managing Executive Officer and COO, Bell System24 Co., Ltd. May 2016 Senior Managing Executive Officer, Bell System24 Co., Ltd. (current) Jul 2017 Non-Executive Director, CTC First Contact Co., Ltd. May 2020 Non-Executive Director, TB Next Communications Co., Ltd. Mar 2022 Non-Executive Director, Horizon One Co., Ltd. (current) May 2022 Director and Managing Executive Officer, Bell System24 Holdings (current)
1971-04-01
Satoko HAMAGUCHI
Full-time Audit & Supervisory Board Member
Apr 1983 Joined Takarazuka Enterprise Co., Ltd. (now Resort Trust, Inc.) May 1984 Joined Global Japan Co., Ltd. Sep 1986 Joined former Bell System24 (1) Aug 2003 Executive Officer, Bell System24 Mar 2005 Managing Executive Officer, Bell System24 Mar 2009 Managing Executive Officer, Bell System24 Mar 2010 Senior Managing Executive Officer, Bell System24 Mar 2011 Representative Director and President, Bell Soleil Co., Ltd. Oct 2013 Executive Officer, former Bell System24 (3) Mar 2014 Executive Officer, Bell System24 Co., Ltd. Mar 2014 Director, former Bell System24 Holdings (1) Mar 2015 Full-time Audit & Supervisory Board Member, former Bell System24 Holdings (2) Sep 2015 Full-time Audit & Supervisory Board Member, Bell System24 Holdings (current) Nov 2021 Auditor, Japan Audit & Supervisory Board Members' Association (current) Jun 2024 Outside Director, PCA Co., Ltd. (current) Jun 2025 Auditor, Japanese Consumers' Co-operative Union (current)
1960-08-08
Makoto HORIUCHI
Director
Apr 1992 Joined ITOCHU Corporation Apr 2017 General Manager, Information Industry Business Department, ITOCHU Corporation Dec 2019 Outside Director, Freakout Holdings, Inc. Dec 2019 Outside Director, WingArc1st Inc. May 2020 Outside Director, Bell System24 Holdings Dec 2020 Representative Director and President, ITOCHU Interactive Co., Ltd. Feb 2021 Vice Chairman, Beijing Xinyi Industrial Investment Consulting Service Co., Ltd. Apr 2023 Outside Director, Belong Inc. Apr 2023 Outside Director, Ashurion Japan Co., Ltd. Apr 2024 General Manager, Information & Communications Division, ITOCHU Corporation Apr 2024 Director, ITOCHU Techno-Solutions Corporation (current) Apr 2024 Representative Director and President, ITOCHU Fuji Partners Co., Ltd. (current) May 2024 Outside Director, Bell System24 Holdings (current) Apr 2025 Executive Officer, General Manager, Information & Communications Division, ITOCHU Corporation (current) Jun 2025 Outside Director, SKY Perfect JSAT Holdings Inc. (current)
1967-05-27
Kenji UMEKAWA
Director
Apr 1992 Joined Toppan Printing Co., Ltd. (now TOPPAN Holdings Inc.) Apr 2012 General Manager, Customer Marketing Department, Toppan Idea Center, Information & Communication Business Unit, Toppan Apr 2014 General Manager, Customer Marketing Department, Toppan Idea Center, Communication Design Division, Toppan Apr 2018 General Manager, Communication Design Division, Toppan Idea Center, Toppan May 2019 General Manager, Communication Design Division and Engagement Service Division, Toppan Idea Center, Toppan Apr 2021 General Manager, Digital Marketing Center, Toppan Apr 2023 General Manager, Business Transformation Center, Toppan Apr 2024 Executive Officer, General Manager, Business Transformation Center, Toppan Apr 2025 Executive Officer, General Manager, Business Transformation Division, Toppan May 2025 Outside Director, Bell System24 Holdings (current) Apr 2026 Executive Officer, General Manager, Marketing DX Division, Information Solutions Business Unit, TOPPAN Holdings Inc. (current)
1970-03-26
Akira TSURUMAKI
Director
Apr 1993 Joined Tokyo Metropolitan Government Oct 1994 Passed National Bar Examination Apr 1995 Entered Legal Training and Research Institute Apr 1997 Registered as attorney, Tokyo Bar Association Sep 2002 Co-Representative, Kamijo & Tsurumaki Law Office (current) Jun 2012 Outside Audit & Supervisory Board Member, Ichiko Industries Co., Ltd. (current) May 2016 Outside Director, Bell System24 Holdings (current) Aug 2023 Outside Audit & Supervisory Board Member, JPH Co., Ltd. (current)
1968-11-17
Makiko TAKAHASHI
Director
Apr 1993 Joined Kanagawa Academy of Science and Technology (now Kanagawa Institute of Industrial Science and Technology) Jan 2004 Associate Professor (Special Appointment), Intellectual Property and Technology Transfer Division, Industry-Academia Collaboration Promotion Headquarters, Tokyo Institute of Technology (now Institute of Science Tokyo) Sep 2006 Associate Professor (Special Appointment), Tohoku University Research Promotion Support Center Apr 2010 Research Policy Planning Officer, RIKEN (now National Research and Development Agency RIKEN), Research Strategy Council Sep 2010 Doctor of Engineering, Tohoku University Graduate School of Engineering Jul 2014 Professor, Department of Intelligent Creative Systems, Graduate School of Engineering, Kanazawa Institute of Technology (now Graduate School of Innovation Management) (current) May 2017 Outside Director, Bell System24 Holdings (current) Mar 2021 Outside Director, Golf Digest Online Inc.
1967-05-12
Hideaki SAITO
Director
Apr 1986 Joined Norinchukin Bank Apr 1989 Research Chief, Research Division, Banking Bureau, Ministry of Finance Apr 1998 Boston Consulting Group Jul 2006 Partner & Managing Director, Boston Consulting Group Apr 2010 Senior Managing Executive Officer, Cisco Systems Apr 2011 Executive Vice President, Cisco Systems Feb 2013 Representative Director, President and CEO, AXA Direct Life Insurance Co., Ltd. (now AXA Life Insurance Co., Ltd.) Jul 2019 Partner, Bain & Company Japan, Inc. Aug 2021 Representative Executive Officer and President, Japan System Co., Ltd. Jun 2023 Outside Director, Aozora Bank, Ltd. (current) Jun 2025 Member, Management Advisory Council, Kampo (Japan Post Insurance) (current) May 2026 Outside Director, Bell System24 Holdings (current)
1963-05-06
Ryoko HAYAMA
Audit & Supervisory Board Member
Apr 1983 Joined Fuji Bank, Ltd. (now Mizuho Bank, Ltd.) Sep 1984 Joined Surugadai Gakuen Oct 1990 Joined Tohmatsu & Co. (now Deloitte Touche Tohmatsu LLC) Mar 1994 Certified Public Accountant Jan 2007 Joined Shin Nihon & Co. (now EY ShinNihon LLC), Certified Public Accountant Jan 2015 Representative, Ryoko Hayama CPA Office (current) Jun 2015 Outside Audit & Supervisory Board Member, Cocos Japan Co., Ltd. May 2016 Outside Director, Sugi Holdings Co., Ltd. Aug 2016 Senior Researcher, Japanese Institute of Certified Public Accountants May 2018 Outside Audit & Supervisory Board Member, Adastria Co., Ltd. Jun 2020 Outside Director, Zensho Holdings Co., Ltd. May 2023 Outside Audit & Supervisory Board Member, Bell System24 Holdings (current) May 2024 Audit & Supervisory Board Member, Sugi Holdings Co., Ltd. (current) Jun 2024 Outside Director, Audit and Supervisory Committee Member, Nippn Corporation (current) Jun 2025 Outside Director, Fidea Holdings Co., Ltd. (current)
1959-10-07
Kenichiro SOMA
Audit & Supervisory Board Member
Apr 1989 Joined ITOCHU Corporation May 2012 General Manager, Structured Finance Office, Finance Department, ITOCHU Corporation May 2016 Acting General Manager, Finance Department, ITOCHU Corporation May 2018 Assistant to General Manager, Asia & Oceania Division, in charge of Management Control (based in Singapore), ITOCHU Corporation Jun 2020 CFO, Food Company, ITOCHU Corporation Jun 2020 Director, Taipei Financial Center Corp. Jun 2020 Commissioner, PT Aneka Tuna Indonesia Jun 2020 Outside Audit & Supervisory Board Member, Dole International Holdings Co., Ltd. Jun 2020 Outside Audit & Supervisory Board Member, Prima Meat Packers, Ltd. May 2022 Outside Audit & Supervisory Board Member, Nippon Access, Inc. Apr 2023 CFO, Information & Finance Company, ITOCHU Corporation Apr 2023 Outside Audit & Supervisory Board Member, Pocket Card Co., Ltd. Apr 2023 Outside Audit & Supervisory Board Member, Hoken no Madoguchi Group, Inc. May 2023 Outside Audit & Supervisory Board Member, Bell System24 Holdings (current) Mar 2024 Outside Director, ITOCHU Financial Management Co., Ltd. (current) Apr 2024 General Manager, Finance Department, ITOCHU Corporation Apr 2024 Representative Director and President, ITOCHU Treasury Co., Ltd. Apr 2024 Director, ITOCHU Treasury Centre Europe PLC Apr 2024 Director, ITOCHU Treasury Center Americas Inc. May 2024 Director, ITOCHU Treasury Centre Asia Pte. Ltd. Apr 2025 Executive Officer, General Manager, Finance Department, ITOCHU Corporation (current) May 2025 Outside Director, ITOCHU Treasury Co., Ltd. (current)
1966-11-07
Large Shareholding Reports
SOMPO Asset Management Co., Ltd.
2026-05-21
5.19%
Disclosures
No disclosures
Primary Source Filings
EDINET
2026-10-15
Semi-Annual Securities Report
Period: Mar 2026 – Aug 2026
TDnet
2026-10-14
Q2 Earnings Flash
FY ending Feb 2027
TDnet
2026-07-08
Q1 Earnings Flash
FY ending Feb 2027
EDINET
2026-05-25
Annual Securities Report
Period: Mar 2025 – Feb 2026
EDINET
2026-05-21
Large Shareholding Report
TDnet
2026-01-14
Q3 Earnings Flash
FY ending Feb 2026
EDINET
2025-10-09
Semi-Annual Securities Report
Period: Mar 2025 – Feb 2026
TDnet
2025-07-09
Q1 Earnings Flash
FY ending Feb 2026
EDINET
2025-05-29
Annual Securities Report
Period: Mar 2024 – Feb 2025
TDnetAmended
2025-01-29
Q3 Earnings Flash
FY ending Feb 2025
TDnet
2025-01-09
Q3 Earnings Flash
FY ending Feb 2025
EDINET
2024-10-10
Semi-Annual Securities Report
Period: Mar 2024 – Feb 2025
EDINET
2024-07-11
Quarterly Securities Report
Period: Mar 2024 – May 2024
TDnet
2024-07-10
Q1 Earnings Flash
FY ending Feb 2025
EDINET
2024-05-24
Annual Securities Report
Period: Mar 2023 – Feb 2024
EDINET
2024-01-11
Quarterly Securities Report
Period: Sep 2023 – Nov 2023
TDnet
2024-01-10
Q3 Earnings Flash
FY ending Feb 2024
EDINET
2023-10-12
Quarterly Securities Report
Period: Jun 2023 – Aug 2023
EDINET
2023-07-13
Quarterly Securities Report
Period: Mar 2023 – May 2023
EDINET
2023-05-26
Annual Securities Report
Period: Mar 2022 – Feb 2023
EDINET
2023-01-12
Quarterly Securities Report
Period: Sep 2022 – Nov 2022
EDINET
2022-10-13
Quarterly Securities Report
EDINET
2022-07-14
Quarterly Securities Report
EDINET
2022-05-27
Annual Securities Report
EDINET
2022-01-13
Quarterly Securities Report
EDINET
2021-10-14
Quarterly Securities Report
EDINET
2021-07-08
Quarterly Securities Report
TDnet
2021-07-07
Q1 Earnings Flash
FY ending Feb 2022
EDINET
2021-05-28
Annual Securities Report
EDINET
2021-01-07
Quarterly Securities Report
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