Beluuga AI, Inc.
Shinji Takeuchi, Representative Director
106-0045 Atlas Bldg. 5F, 1-5-10 Azabu-Juban, Minato-ku, Tokyo, Japan
050-1784-7311
* Email inquiries are preferred.
beluuga.ai
* Customers who register during the beta period will retain beta pricing permanently after official launch (30-day email notice for any changes).
* All prices include consumption tax.
None. No bank transfer or payment processing fees apply. Internet connection costs are the customer's responsibility.
Solo / Team: Monthly automatic billing via credit card (Stripe). Regardless of the day of the month you sign up, that first month is billed in full with no daily proration; subsequent charges occur automatically on the 1st of each month. Add-ons: billed in full with no daily proration based on your add-on start date; subsequent charges occur automatically on that same day each month.
Team (corporate, annual contract): Invoice-based payment by bank transfer is available, billed annually in advance and due within 30 days of invoice issuance. Enterprise: Invoice-based payment available (monthly; due within 30 days of invoice issuance). Details are governed by individual agreements.
Available immediately upon payment completion (typically within a few minutes).
Monthly auto-renewal. Agreement to the Terms of Service is a condition of registration. Add-ons require an active Solo / Team plan (or Enterprise contract); standalone add-on subscriptions are not available. Team plans paid by invoice are annual contracts and renew automatically unless a cancellation request is received at least one month before the contract end date.
As this is a monthly subscription, you may request cancellation at any time. Your request is accepted immediately upon submission, and you keep normal access through the end of the current billing period (for Solo/Team plans, this is the end of that calendar month). No further charge occurs after that (no mid-cycle cancellation or prorated refunds).
No refunds are provided for the current month's fees once charged. For annual Team contracts paid by invoice, no refunds of any kind are provided, including on cancellation during the contract term.
Cancellation channels: Add-on cancellation = Settings → Addon tab → Cancel; Plan / tenant cancellation = Settings → Danger tab; Other = email hello@beluuga.ai.
Data is retained for 30 days after tenant cancellation, then permanently deleted (see the Privacy Policy for details).
Recommended browsers: latest Google Chrome or Microsoft Edge (Safari and Firefox are also supported, with possible minor layout differences).
Mobile devices can view content, but model generation, editing, and Excel export are recommended on desktop (1024×768 or higher, stable internet connection).
Outages and scheduled maintenance are communicated via in-service notices and registered email addresses.
SLA: During the beta period, no uptime SLA is guaranteed. The Service is operated on a commercially reasonable, best-effort basis.
For issues and inquiries: contact hello@beluuga.ai.
Registration requires agreement to both the Terms of Service and the Privacy Policy. Terms of Service / Privacy Policy
Last updated: October 13, 2026